Privacy Policy

Last updated: 14 September 2026

This Privacy Policy explains how Tom Smyth Mentoring ("we", "us", "our") collects, uses and protects your personal information when you visit this website, contact us, book a call, attend an event or purchase one of our programmes or sessions.

1. Who we are

Tom Smyth Mentoring provides business and personal-development mentoring, 1-1 sessions, speaking and live events. For any questions about this policy or your personal information, contact us at tom@tomsmythmentoring.com.

2. Information we collect

• Information you give us — such as your name, email address, phone number, business details and anything you share when you email us, book a call, complete a pre-session form or purchase a programme or session.
• Purchase and booking information — details needed to process bookings and payments. Payments are handled by our checkout and payment providers; we do not store your full card details.
• Event registrations — if you buy tickets to one of our events through Eventbrite, Eventbrite shares your registration details with us so we can run the event.
• Technical information — like most websites, our hosting and security providers automatically process information such as your IP address, browser type and pages visited, to deliver the site securely.

3. How we use your information

• To respond to your enquiries and book calls with you.
• To deliver the programmes, sessions and events you have purchased or registered for.
• To process payments and keep records we are legally required to keep.
• To send you information you have asked to receive, such as our newsletter. You can unsubscribe at any time.
• To keep our website secure and working properly.

4. Our legal basis

We process your information where it is necessary to perform a contract with you (for example, delivering a programme you have bought), where we have a legitimate interest in running and improving our business, where we must comply with a legal obligation, or where you have given us your consent (for example, to receive marketing emails).

5. Who we share it with

We never sell your personal information. We share it only with trusted service providers who help us run our business, and only as much as they need, including:

• Website hosting and security providers (including Cloudflare).
• Booking, checkout and payment providers used on our booking and checkout pages.
• Eventbrite, for event ticketing.
• Email and communication tools.
• Professional advisers, or authorities where required by law.

6. International transfers

Some of our service providers are based outside the UK and European Economic Area. Where your information is transferred internationally, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

7. How long we keep it

We keep personal information only for as long as we need it for the purposes above, including to meet legal, accounting and tax requirements. When it is no longer needed, we delete it securely.

8. Your rights

Depending on where you live, you have the right to:

• Access the personal information we hold about you.
• Ask us to correct or delete it.
• Object to or restrict how we use it.
• Ask for your information in a portable format.
• Withdraw your consent at any time, where we rely on consent.

To exercise any of these rights, email tom@tomsmythmentoring.com. We will respond within one month.

9. Cookies

This website does not use advertising or analytics cookies. Our hosting and security provider may set strictly necessary cookies to protect the site from abuse. Our booking, checkout and event pages are run on third-party platforms that may set their own cookies, as described in their own privacy policies.

10. Other websites

Our website links to other sites, such as our booking and checkout pages, Eventbrite and LinkedIn. We are not responsible for the privacy practices of those sites, so please read their privacy policies.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.

12. Complaints

If you have a concern, please contact us first and we will do our best to resolve it. You also have the right to complain to your data protection authority — in the UK, the Information Commissioner's Office (ico.org.uk), or in Ireland, the Data Protection Commission (dataprotection.ie).